Frequently Asked Questions

When you book your appointment, you are holding a space on our calendar that is no longer available to other clients. Appointments are in high demand so we ask that you give us at least 24-hours notice. 

Cancellations or reschedule appointments made less than 24 hours will be charged 50% of scheduled service amount. NO CALL/ NO SHOW will be charged 100% of scheduled service amount.

This applies for each appointments booked even if you come in for one then decide you want to cancel the other appointments. Cancellation policy applies to each appointments booked. 

We understand life happens, however this policy still applies if you cancel for being sick, have a cough, positive for COVID-19, or were exposed to COVID-19.

We have a 10 minute grace period, after that we have the right to shorten your service or reschedule in order to stay on time for our next client. Please call us and let us know if you are going to be late.

We accept walk-ins for nail services but we highly recommend making an appointment because we cannot guarantee availability.

• Please make sure to add on/include removal when booking your appointments if you have gel polish, dip powder, gel-x or acrylic on your nails. 
• Nail art should be added onto your nail service if you want a nail design or multiple colors.
• Nail art price varies depending on how many fingers and the complexity of the design. 
• *Any notes left on appointments will not change or add anything to your appointment.
• For groups/parties we recommend calling to book so that everything is booked correctly and technicians are given enough time to service you.